visual3d:documentation:definitions:support_format
Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revision | ||
| visual3d:documentation:definitions:support_format [2024/07/12 13:59] – created sgranger | visual3d:documentation:definitions:support_format [2024/07/17 15:45] (current) – created sgranger | ||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | ====== | + | ====== |
| Users with active support agreements are able to send scripts and data sets to support@has-motion.ca. | Users with active support agreements are able to send scripts and data sets to support@has-motion.ca. | ||
| Line 11: | Line 11: | ||
| Since the CMO file is most likely too large to e-mail, you can close all dynamic trials (except the relevant C3D file). | Since the CMO file is most likely too large to e-mail, you can close all dynamic trials (except the relevant C3D file). | ||
| - | |**1. Open the relevant CMO file**\\ \\ Make sure the active file is set to ALL_FILES\\ \\ Note that the black circle for all files in the workspace will be listed as ACTIVE | + | |**1. Open the relevant CMO file**\\ \\ Make sure the active file is set to ALL_FILES\\ \\ Note that the black circle for all files in the workspace will be listed as ACTIVE |
| - | |**2. Remove C3D from list of active files**\\ \\ 1. Click in the black circle next to the C3D file (or files) you want to **KEEP** in the CMO\\ \\ 2. The circle of the selected file will be filled in white, and the active file will change to MULTIPLE_SELECTION | + | |**2. Remove C3D from list of active files**\\ \\ 1. Click in the black circle next to the C3D file (or files) you want to **KEEP** in the CMO\\ \\ 2. The circle of the selected file will be filled in white, and the active file will change to MULTIPLE_SELECTION |
| - | |**3. Close C3D files**\\ \\ Go to File -> Close | {{Support_FileClose.png}}| | + | |**3. Close C3D files**\\ \\ Go to File -> Close | {{:Support_FileClose.png}}| |
| - | |**4. Review File**\\ \\ Only the selected file should remain in the workspace\\ \\ Make sure that the files in the workspace depict the problem you are having | + | |**4. Review File**\\ \\ Only the selected file should remain in the workspace\\ \\ Make sure that the files in the workspace depict the problem you are having |
| - | |**5. Save modified File**\\ \\ Go to File -> Save Workspace As..\\ \\ Make sure not to overwrite your original CMO file. | {{Support_SaveAs.png}}| | + | |**5. Save modified File**\\ \\ Go to File -> Save Workspace As..\\ \\ Make sure not to overwrite your original CMO file. | {{:Support_SaveAs.png}}| |
| ==== Questions on Specific Signals ==== | ==== Questions on Specific Signals ==== | ||
visual3d/documentation/definitions/support_format.1720792783.txt.gz · Last modified: 2024/07/12 13:59 by sgranger