visual3d:documentation:definitions:support_format
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visual3d:documentation:definitions:support_format [2024/07/16 19:25] – created sgranger | visual3d:documentation:definitions:support_format [2024/07/17 15:45] (current) – created sgranger | ||
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Users with active support agreements are able to send scripts and data sets to support@has-motion.ca. | Users with active support agreements are able to send scripts and data sets to support@has-motion.ca. | ||
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Since the CMO file is most likely too large to e-mail, you can close all dynamic trials (except the relevant C3D file). | Since the CMO file is most likely too large to e-mail, you can close all dynamic trials (except the relevant C3D file). | ||
- | |**1. Open the relevant CMO file**\\ \\ Make sure the active file is set to ALL_FILES\\ \\ Note that the black circle for all files in the workspace will be listed as ACTIVE | + | |**1. Open the relevant CMO file**\\ \\ Make sure the active file is set to ALL_FILES\\ \\ Note that the black circle for all files in the workspace will be listed as ACTIVE |
- | |**2. Remove C3D from list of active files**\\ \\ 1. Click in the black circle next to the C3D file (or files) you want to **KEEP** in the CMO\\ \\ 2. The circle of the selected file will be filled in white, and the active file will change to MULTIPLE_SELECTION | + | |**2. Remove C3D from list of active files**\\ \\ 1. Click in the black circle next to the C3D file (or files) you want to **KEEP** in the CMO\\ \\ 2. The circle of the selected file will be filled in white, and the active file will change to MULTIPLE_SELECTION |
- | |**3. Close C3D files**\\ \\ Go to File -> Close | {{Support_FileClose.png}}| | + | |**3. Close C3D files**\\ \\ Go to File -> Close | {{:Support_FileClose.png}}| |
- | |**4. Review File**\\ \\ Only the selected file should remain in the workspace\\ \\ Make sure that the files in the workspace depict the problem you are having | + | |**4. Review File**\\ \\ Only the selected file should remain in the workspace\\ \\ Make sure that the files in the workspace depict the problem you are having |
- | |**5. Save modified File**\\ \\ Go to File -> Save Workspace As..\\ \\ Make sure not to overwrite your original CMO file. | {{Support_SaveAs.png}}| | + | |**5. Save modified File**\\ \\ Go to File -> Save Workspace As..\\ \\ Make sure not to overwrite your original CMO file. | {{:Support_SaveAs.png}}| |
==== Questions on Specific Signals ==== | ==== Questions on Specific Signals ==== |
visual3d/documentation/definitions/support_format.1721157913.txt.gz · Last modified: 2024/07/16 19:25 by sgranger