Inspect3D Troubleshooting
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Overview
Listed bellow are the solutions to common problems that have been reported to the C-Motion support team. For step-by-step instructions on how to use the various features available in Inspect3D visit our Inspect3D tutorials page. If you have a problem that has not been covered below or in the Inspect3D Tutorials feel free to e-mail the support team at support@c-motion.com.
Data Missing Graph
If you plot data and there are empty data points, you may end up with a straight line at -9999999:
Most calculations (mean, standard deviation, etc) will handle empty data points without an issue, so you can choose not to plot data not found:
- In the Options Dialogue
- Uncheck "Show data not found"
- Click "Refresh Plot"
You can also choose to exclude this data by selecting this data, right clicking -> Exclude -> Exclude trace (raw data).
NOTE: Most calculations handle data not found, however, the input to PCA should not contain any missing data points.
Show Video Missing Video
If you are using Inspect3D on a virtual machine (such as Parallels) and you open the Show Video dialogue will not be able to see the video display. This is a known limitation of the virtual machine setup. The Video Dialogue will look like the dialogue displayed below.
