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| ==Licensing and Activation [https://www.c-motion.com/v3dwiki/index.php?title=Visual3D_License_Activation here].
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| * Visual3D will automatically activate its license over the Internet when Visual3D is started for the first time on a PC. This locks the license to the PC.
| | ==[https://www.c-motion.com/v3dwiki/index.php?title=Visual3D_License_Activation License Activation/Deactivation Information].== |
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| * If the Internet is not available, Visual3D pops us a message with a security token and other information needed to activate the license manually. You can e-mail that information to support@c-motion.com, or use the activation form on the downloads page (carefully).
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| * To activate the software, a special activation code is provided by the C-Motion servers.
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| * The activation code is then stored in the local user registry.
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| * Activated licenses are listed on the web downloads page for easy site management.
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| NOTE: If you see '''Free CMO Reader''' in the Visual3D title bar, it means that the software cannot be activated. That is because either:
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| # The license file is invalid,
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| # All licenses are in use, or
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| # The license file was not installed properly.
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| NOTE: If all the licenses are in use, then you either need to purchase additional licenses, or deactivate an old license.
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| |}
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| ==License Deactivation==
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| * In Visual3D, you free up a license (unlocking it from the PC) by doing '''Help->Deactivate''' from the menu bar. The license is then available for use on another PC.
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| * Deactivating a license also deletes the license file, so Visual3D can only be restored by reinstalling it.
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| * Licenses do not need to be deactivated when updating Visual3D on the same PC.
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| As mentioned above, activation codes are stored in the user registry on the PC. The deactivation process removes the code and then tells our database about it. If you do not deactivate a license our database will never know, and so according to the database, the license is still in use.
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| |}
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| ==Moving or Replacing Visual3D to a new PC==
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| * A Visual3D license is unlocked/deactivated by selecting '''Help->Deactivate''' from the Visual3D menu bar. This is true for both permanent and temporary Visual3D licenses.
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| * Please deactivate a Visual3D license '''before''' installing a new OS, decommissioning a PC, swapping drives, or when leaving a lab when graduating, or if leaving for a new job.
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| * Once deactivated, a license goes back into the pool of available customer licenses and can be used on any new or different PC.
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| As mentioned above, activation codes are stored in the user registry on the PC. The deactivation process removes the code and then tells our database about it. If you do not deactivate a license our database will never know, and so according to the database, the license is still in use.
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| |}
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| =Support Policies= | | =Support Policies= |